Member FAQs > Incentives

When will the incentive for my participation in a research study appear in my account?

For studies that offer points for your participation:

Your Thrivable points will usually appear in your account right after you complete the research activity. Points will remain in your account until they are redeemed.

For studies that offer gift cards for your participation:

Incentives typically arrive within 2-3 weeks after you complete the activity, however it could take up to 5 weeks if the study takes longer to field. Once ready, your incentive will arrive via email, from noreply@tangocard.com. Gift card incentives do not appear on your Thrivable dashboard.


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