Panelist FAQs > Incentives

When do you send incentives?

1. Fixed amount

Given our typical project timeline, our panelists may receive the incentive via noreply@tangocard.com 4-5 weeks after they completed the survey, although they often arrive much sooner.


2. Point System

Your Thrivable points remain in your account until you redeem them. To redeem them:

  1. Log in to Thrivable at https://my.thrivable.app/panelist/login
  2. Click on "Request Payout".
  3. No later than the 15th day of the next month, you will receive the e-gift card notification through your registered email.

Important: Fixed amount incentives do not appear on your Thrivable dashboard. Once Thrivable has fully transitioned into using our own platform, all surveys will use the point system type of incentive.

 

If you are not currently a panelist and want to join our Wait List, please complete this form.

< Back to Panelist FAQs