Frequently Asked Questions

How do I sign up?

Read the guidelines on this page and click the green “Sign up” button to register. Finish answering the profiling screener to become an official member of our research community.

How do I participate in research activities after I join?

We will contact you when your profile suggests you may qualify. We will describe the activity, the length, and any compensation. You can choose to participate in an activity or skip it. 

How do I receive payment?

Every email we send contains a link to the member dashboard. After completing an activity, you can visit the dashboard and click "Request Payout." On the 15th of the following month, you will receive an email to redeem your prepaid card (for payments over $5) or gift card. 

How do I get support? 

Review our complete list of Member FAQs. If you don't see the answer to a question you have, please complete the form on this page or alternatively email We are happy to help! 

Member Support